By using live chat you can respond to questions from your customers fast, dispel their doubts and encourage them to buy, just as if you met them in person!
Live chat gives a customer an impression of direct conversation which is familiar from popular messenger applications. So, the dialogue is less formal, as between partners.
Use the smart system of automatic messages to visitors to your website or send them yourself as you monitor the list of online guests.
You can monitor the behaviour of visitors on your website in real time! Check what offer is most interesting to them and react immediately!